Corporate program
A concierge service desk under your brand, for the people who make you what you are.
We design, staff, and operate a private-label concierge service for your employees, clients, customers and/or commercial tenants. Your name on the door. Our team behind it. Your people get their time back. You get the loyalty and the credit.
Watch
See how it works.
In under two minutes, discover how a concierge service desk program actually works for you.
Penelope Bloom, Business Development, Premiere Concierge, Inc.
Who it's for
Built for the organizations that raise the bar.
- Organizations of every size, Fortune 500 to family-owned
- Commercial real estate managers
- Membership organizations
- Automobile clubs
- Hospitals and health systems
- Customer support organizations
- Employee benefit companies
- Country clubs
01
A person does it. Not another app.
It's the appreciation program people actually use, and the reason is simple. Your people don't need one more login. They hand over the request and it gets handled, start to finish, by someone who follows up and closes it out. That is what turns your product or service into an experience, and it signals, every single day, that your organization is willing to spend real effort on the people it depends on. That message compounds. It shows up in retention numbers, in referrals, in the way your best employees describe you when they are talking to friends.

02
For your employees and executives.
Our private-label corporate service is a work and life benefit that gives your team the one thing they can never buy back: time. A team of concierge service professionals is ready by phone, two-way text, email, live chat, your private-label website, or a mobile app if you want one, handling the logistics that eat up their week. And because the service desk travels with your people, it works exactly the same for a headquarters team, a hybrid team, or a workforce spread across thirty states. It runs under your brand, so every request feels like it came from you.

03
Distinguish your commercial space.
For commercial real estate operators, a concierge program is the amenity a serious tenant remembers. It becomes a leasing tool in the tour and a retention tool in the renewal. We also take non-leasing requests off your on-site team so they can focus on filling the building instead of fielding personal errands.

Two ways to run it
Ready to go, or entirely yours.
Concierge On Demand
Our established workplace program, running today. The same team, the same service standards, the same six channels. Your people get a concierge service desk without waiting on artwork or brand approvals.
Private label
The identical program under your name, your look, and your voice. Most concierge companies do not offer this at all. It is how a benefit stops feeling like a vendor and starts feeling like you.
The service is the same either way. The branding is your call, and it can change as you grow.
How we launch
From kickoff to first requests.
Two timelines, and you choose. Concierge On Demand launches within 7 to 10 business days of a signed agreement. A private label program takes about six weeks, because we are building your brand into it.
01
Discover
We learn who you're doing this for, whether that's employees, executives, clients, members, or commercial tenants, and what you want the program to change.
02
Design
We build the program around them: the channels, the service standards, the branding, and the scope of what the desk handles.
03
Staff
We assign and train your concierge service team on your organization, your culture, and your vocabulary.
04
Operate
We run the service desk under your name, virtual, on-site, or both. Your people see your brand. You get the credit.
The fine print, up front
The details your team will ask about.
Privacy and confidentiality
Your people's requests and profiles are held in a secure environment and are never sold or shared. Not with vendors, not with advertisers. Program reporting shows request counts by category, never names or personal details, because people only use a concierge program they trust.
Response times
A live member of the concierge service team, 24/7/365. When a request depends on a business that keeps regular hours, your people hear back right away that it's in motion, and it's completed as soon as those doors open. Exact service levels are written into every agreement.
Implementation
Concierge On Demand launches within 7 to 10 business days of a signed agreement, because there is nothing to design or approve. A private label program runs about six weeks from kickoff to first requests, and often sooner. The pace is mostly set by how quickly your team approves branding and artwork. Ours is ready when you are.
Account management
Every program is assigned a client account management team that knows your organization, your priorities, and your VIPs. The same familiar people through the life of your program, never a stranger reading a script.
“We wanted to attract and retain our top talent, and the Premiere Concierge work-life team continues to aid us in these efforts, helping position our organization as among the best to work for.”
FAQ
Questions we're asked
Straight answers, in plain language. Ask us anything else on a demo.
To give its people their time back, in its own name. A corporate concierge service desk program gives an organization's eligible service users, its employees, executives, clients, members, or commercial tenants, access to a team of concierge professionals who handle the personal logistics that otherwise compete with work. Employers use it to attract and retain talent and to be known as a best place to work. Membership organizations use it to keep members renewing. Companies wrap it around their own product to turn a service into an experience. Commercial landlords use it to make a lease feel like a decision, not a default. Same desk. Different reason to sign.
Apps and EAPs give people homework. A concierge service desk finishes the task. An EAP refers your people to someone who might help; a wellbeing app gives them one more thing to manage; a loyalty program gives them points. A Premiere Concierge service desk books the flight, vets the contractor, confirms the sitter, and gets the anniversary dinner on the patio at 7:30. Whether the person asking is an employee, a member, a client, or a tenant, they get a result, not a resource. And they remember who provided it.
Yes. A Premiere Concierge program can be created as a client benefit, a membership perk, a commercial tenant amenity, an employee benefit, or all of them at once, each under your brand. You decide who your eligible service users are: the whole organization, a division, a tier of membership, a building, or the executives you can least afford to lose. Programs can start narrow and widen later. You pick the roster. We handle the desk.
Whatever is stealing their focus that week. Flights, hotels, and the dinner reservation waiting when they land. The contractor vetted before they hire. The table that is supposedly fully booked. The birthday they remembered at four o'clock this afternoon. Quotes, returns, renewals, paperwork, and anything that involves being placed on hold. Each quarter your organization receives a service user engagement report, so you'll know how many requests came in and which service categories they fell under. The unusual ones tend to be our favorites.
Premiere Concierge announces it for you. We design a "Coming Soon" teaser, a "We Are Live" enrollment email with your program's access code, and a monthly e-newsletter, and we can send them from our own platform on your behalf so you can watch enrollment climb. Registration takes your people about two minutes, and they can hand us something the same day. Concierge access cards, a printed directory of services, lobby banners, and postcard mailers are available if you want them. Most clients pick a launch date and then wonder what else they were supposed to do.
Nobody who shouldn't. Premiere Concierge never sells or shares requests or profiles with anyone. Not with vendors, not with advertisers, and not with you. Your quarterly reporting shows request volume by service category, never names. Your people can ask the desk for anything without wondering who's reading. That's why they use it.
Pricing is set by the number of eligible service users and by branding: a private label program completely branded as your own, or our established Concierge On Demand service desk. A 300-person firm, a 10,000-member association, and a commercial tower full of tenants are three different programs, which is why we don't publish one price. Tell us about your organization through our no-obligation Get Started process and you'll have a conservative estimate in about two minutes. A fifteen-minute demo to confirm your requirements follows, and then a proposal with honest numbers for your exact scenario. Most people are surprised that something this impressive can be created, developed, and operated for less than they braced for.
Next step
The benefit your people will actually thank you for.
Fifteen minutes, no slides. A real conversation about your organization, your people, and honest numbers for your headcount.
Or call (888) 991-4700