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Terms of Use

Effective March 5, 1996 · Last updated November 15, 2020 · Revised July 21, 2026

1. Acceptance of Terms

These Terms of Use ("Terms") govern your access to and use of premiere-concierge.com and any services provided by Premiere Concierge, Inc. ("we," "us," or "our"). By accessing or using the website or services, you agree to these Terms. If you do not agree, do not use the website or services.

2. Description of Services

Premiere Concierge designs, staffs, and operates private-label concierge programs for corporate and residential clients. Specific service scope, availability, and pricing are established under separate written agreements with client organizations.

3. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use the website or services. By using the site you represent that you meet this requirement.

4. Accounts and Security

Some features may require registration. You are responsible for maintaining the confidentiality of any credentials issued to you and for all activity that occurs under your account. Notify us promptly of any unauthorized use.

5. Acceptable Use

You agree not to use the website or services to: violate any law or the rights of others; upload or transmit harmful code; attempt to gain unauthorized access to systems; interfere with normal operation of the site; scrape, harvest, or otherwise collect information about other users without permission; or use the site for any purpose other than as expressly permitted by these Terms.

6. User Submissions and Feedback

If you submit ideas, suggestions, or feedback to us, you grant Premiere Concierge a worldwide, royalty-free, perpetual, and irrevocable license to use that feedback for any purpose without obligation to you.

7. Intellectual Property

The website and its content, including text, graphics, logos, and software, are owned by Premiere Concierge or its licensors and are protected by intellectual property laws. "Premiere Concierge" and related marks are trademarks of Premiere Concierge, Inc.

You may not copy, modify, distribute, or create derivative works from any portion of the site without our prior written consent.

8. Third-Party Links

The website may contain links to third-party sites. We do not control and are not responsible for the content, policies, or practices of those sites. Access them at your own risk.

9. Disclaimers

The website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, and we do not warrant that the site will be uninterrupted, error-free, or free of harmful components.

10. Limitation of Liability

To the fullest extent permitted by law, Premiere Concierge and its officers, directors, employees, agents, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenues, data, or goodwill, arising out of or related to your use of the website or services.

Our total aggregate liability for any claim arising from or related to the website will not exceed one hundred U.S. dollars ($100).

11. Indemnification

You agree to indemnify and hold harmless Premiere Concierge and its affiliates from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of your use of the site, your violation of these Terms, or your violation of any rights of a third party.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the website will be resolved by binding, individual arbitration administered in Maricopa County, Arizona under the rules of the American Arbitration Association.

You and Premiere Concierge each waive any right to bring or participate in a class, collective, or representative action. Either party may seek injunctive relief in a court of competent jurisdiction to protect intellectual property rights.

13. DMCA Notice

If you believe content on the website infringes your copyright, please send a written notice to our designated agent at Premiere Concierge, Inc., Attn: DMCA Agent, 4400 N. Scottsdale Rd, Suite 9-331, Scottsdale, AZ 85251, or sales@premiere-concierge.com. Include the information required by 17 U.S.C. § 512(c)(3).

14. Modifications

We may modify the website, services, or these Terms at any time. Material changes to these Terms will be reflected by updating the "Last updated" date. Continued use after an update constitutes acceptance of the revised Terms.

15. Termination

We may suspend or terminate your access to the website at any time, with or without notice, for any reason, including a suspected violation of these Terms. Sections that by their nature should survive termination will do so.

16. Miscellaneous

If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision is not a waiver of that right or provision. You may not assign these Terms without our prior written consent; we may assign them freely.

These Terms, together with any agreement governing services you receive through a client program, constitute the entire agreement between you and Premiere Concierge regarding the website.

Questions about this document? Contact Premiere Concierge, Inc., 4400 N. Scottsdale Rd, Suite 9-331, Scottsdale, AZ 85251, or email sales@premiere-concierge.com.